Air New Zealand adjusts capacity on China routes
- February 19, 2020
Due to the on-going effects of the Coronavirus, Air New Zealand has adjusted it’s capacity to China and Hong Kong.
Shanghai services are currently suspended until 29 March as a consequence of international travel bans affecting crew logistics and customer bookings. The resumption of these services is dependent on a change in status of international travel restrictions. From 30 March, Shanghai services will be adjusted from seven return services per week to a return service every second day through to 30 April. Hong Kong services, currently operated by Cathay Pacific, will resume on Air New Zealand aircraft from 29 March and will be adjusted from seven return services per week to four return services per week from 21 April – 31 May.
Air New Zealand will directly contact customers affected by these changes in the coming week. Customers booked via a travel agent (including online travel agents) will be contacted by their booking agent. The latest information will also be published on the Travel Alerts section of the Air New Zealand website and customers are encouraged to check this, before calling the airline’s contact centre. Customers are also welcome to directly message the airline through its social media channels.