Booking.com, one of the world’s leading digital travel platforms, has just launched its on-demand ride-hailing service in partnership with Grab, giving Booking.com app users access to the largest fleet of drivers across 8 countries in Southeast Asia.
Marking the company’s ride-hailing debut, this move will connect international travellers with local on-demand rides through an app they already know and trust. It removes the language and currency barriers that can stop many visitors using local transport providers.
This initiative combines the strengths of two market-leading travel tech companies and marks the first time Grab has worked with a Western global digital travel brand to build a native experience. Already, each company is known for empowering customers through innovative, mobile-first technology. 130 million visitors travel to Southeast Asia every year, and Booking.com and Grab coming together will provide them with the tools they need to travel like a local.
● Access to millions of Grab drivers, giving international travellers unprecedented access to safe, affordable and comfortable transport options across Southeast Asia ● In-app, cashless payments in user’s currency, delivering greater security and confidence, while removing the worry and expense of haggling, language difficulties and currency conversion ● Customer services in user’s language, so they know what to expect and are able to resolve any issues that may arise ● All-in-one functionality – a single app that provides complete control over accommodation and travel, meaning no need to download unfamiliar apps ● Speed and reliability, so each traveller spends less time researching and organizing their trip, and more time enjoying it ● Safety – travellers can relax, knowing that all Grab driver-partners are registered and undergo stringent background checks
Booking.com app users will be able to access Grab services in Singapore from today, in Indonesia and Thailand by the end of the year, and in Cambodia, Malaysia, Myanmar, Vietnam and the Philippines by early 2020.
Utilising its unique scale and experience, Booking.com is partnering with transport providers all around the world to give travellers intuitive access to the relevant, personalized transport options they’re looking for. Already, people can pre-book taxis in over 120 countries, and rental cars in over 160. And, through an ongoing pilot scheme, travellers can buy and use public-transport tickets in six European and Australian cities, all through their Booking.com app.