Hotel Reviews

Heritage Hotel Auckland


6250 Rating

Review :


Avarage Ratings

4.5 out of 5

  • 5
  • 5
    First Impressions
  • 5
  • 5

Top Line :

  • Country : New Zealand
  • City : Auckland
  • Hotel :Heritage Hotel

Description :

Set within one of the city’s most recognisable landmark buildings, the former Farmers Department Store, the centrally-located Heritage Auckland is a full-service hotel that excels at delivering sparkling service and all the comforts of home, whether you’re seeking a quick stop or extended stay.

Proudly towering over Hobson Street in the heart of the CBD, you’ll enjoy great city and harbour views from this storied perch, where Santa and his reindeer previously adorned the building in the Farmers retail heyday.  It’s just a 30-40 minute drive to Auckland International Airport. Average uber fare is NZ$45.

At the hotel entrance, I was met with a welcoming concierge team who swiftly took care of my baggage, while awaited for my suite to become available, following an early arrival to the hotel. Service is warm and efficient, although reception can get busy at peak-times. The reception staff kindly gave me access to the rooftop heated pool and fitness centre to soak up some early morning sunshine.



Heritage Auckland boasts a wide variety and guestrooms and suites, spread across two distinctive accommodation offerings. You can opt for the Hotel Wing, where the building pays homage to its traditional art deco heritage with jarrah columns and native timber floors, or for a more contemporary design offering, the Tower Wing holds special appeal.

All guestrooms and suites are generously sized and well-appointed with creature comforts and stylish furnishings.

My Executive 1 Bedroom Tower Wing suite would eclipse the size of many Auckland apartments at 64 sq metres, with a fabulously spacious living and dining area, and superb bathroom complete with shower and bath tub.

Manuka Spa toiletries were generously laid on, while the shower pressure was excellent and I enjoyed a restorative soak in the decent-sized bath.

An assortment of beverages were at my disposal from the fridge, as were a tasty selection of snacks.

An ironing board, electric, hair dryer, room safe, robe and slippers are all at your disposal.

Two good-sized flat-screen TVs are located in the comfy lounge area and also in the bedroom, while in-suite laundry facilities accentuate the feeling of this being a home away from home.

Then there’s the kitchen, where you could cook up a storm,  fully-equipped with oven, microwave, coffee pod machine, kitchen tools, crockery and cutlery.

I slept like a baby in a super-comfortable king-sized bed with crisp linens and luxury bedding. Heritage Hotels prides themselves on their dedication to ensuring you rest and rejuvenate. It’s a central pillar of their philosophy, T.H.E Heritage Guest Experience. Sleepyhead Tranquil bedding has been carefully slected along with a staggering pillow menu.

The pampering continues with an excellent same-day dry-cleaning service, tennis court, gymnasium, spa & sauna, and two pools, one being the legendary rooftop outdoor pool plus an indoor lap pool.

Being a preferred place to stay by business travellers, guestrooms and suites are well equipped for work on-the-road. The work desk and chair proved comfortable for several hours of toil with easy-reach desk-level outlets for power-hungry laptops.

Room lighting and the natural window light is more than conducive to desk work. Power sockets are sprinkled all over the suite while. WIFI internet is complementary.

For extended work stays, functions or meetings, Heritage Auckland is a proven performer, whether you’re planning a dynamic product launch or large-scale conference. While I was in residence, so were the All Blacks, busy holding media conferences before jetting off to the Rugby World Cup. ( Not that we will dwell on that!)

The hotel accommodates affairs of all sizes, with a plethora of adaptable events spaces, boardrooms, conference rooms and even pre-function rooms. In a nice touch, all of the conference rooms are named in tribute to the former general managers of Farmer’s Department Store.

Heritage Auckland is home to Hector’s Restaurant, dramatically set under a canopy of palms in the seven-storey atrium. Named in tribute to the beloved cockatoo who graced Farmer’s for so many years, Hector’s bustles with satisfied diners across the day, serving breakfast, lunch and dinner.

Whether you’re staying in-house or not, the breakfast experience is widely acclaimed for its sterling commitment to The Good Food Project, with the accent on locally-sourced flavoursome, nutritious and sustainable food. The Raw Breakfast Bar is a triumph and Hector’s was also the first NZ restaurant to achieve Vegan Certification.

Returning to the hotel after a busy day in Auckland, I plumped for the Room Service menu for a quick dinner.

My bbq bacon Angus beef burger absolutely hit the spot, and feeling extra-indulgent, I followed it up with the sticky date pudding in butterscotch sauce, which was beyond divine.


Heritage Auckland is the complete package, with all bases covered for the discerning business traveller. Sparkling customer service and resort-style amenities meet ultra-spacious accommodations and distinctive dining in a primo location. It’s a winning establishment that pays homage to its stirring back-story while also keeping its eyes firmly focused on the contemporary and emerging tomorrow.